Summer Has Still Not Arrived!
July has been a busy and often challenging month for most teams (not to mention a wash-out too, weather-wise!), but the hard work has paid off with 150 learners entering Gateway, which positively impacts our QAR – something we have been trying to achieve for a while.
Despite the hectic month, we have managed to reduce our ‘at risk’ learners to an all-time low and have streamlined more processes for better enrolments and fewer cancellations. What a great achievement.
Let’s continue the hard work and with that, hopefully, the sun will appear for more than a day or two!
Kirsty Taylor, Training Delivery Manager, South Team
It has been a very busy and sometimes testing July for the South team – We have put 150 learners into Gateway this year to achieve their qualifications, which has positively impacted our QAR!! Massive, massive well done to every one of you!
I have been blown away by the support you have given to each other as a team to achieve our results – I am one very proud Training Delivery Manager. Next year we will reach even more ambitious targets and I know every one of you believes in that same ambition.
For August I would like to ensure we are putting processes in place so that we are set up effectively for next year - and we know what that path to ambition looks like! Next academic year I want us to invest time into our own growth and development. Let’s keep smashing those ceilings, South team 😊
Charlie Gordon, Training Delivery Manage, London & Essex Team
Well, what can I say, it’s been an incredibly busy few months for us in Delivery, we have been working our socks off to ensure we hit our QAR target. I have seen some amazing teamwork in the London and Essex Team - everyone has pulled together to make things happen and I am extremely proud of each of them, seeing their drive and resilience, really has been REMARKABLE. Although we have been focusing on our completions for QAR, we have still managed to get the number of AT RISK learners down to the lowest it’s been, which has been a massive achievement.
In the next few weeks, we will be reflecting on the last year and planning for the next. It has been a pleasure to welcome so many new starts this year and watch the whole team go from strength to strength, I’m excited to see what the future brings for the DREAMTEAM!
Layla MacFadyen, Training, Advice and Guidance Manager
This month we have been streamlining processes to ensure the best quality enrolments and lower cancellations. We’ve been working with the Sales team on this and have already seen improvement! We are also getting ready for the new funding rules changes and new paperwork, and I have been working with Paul Morris-Hill on making our current process more efficient by using automation to support.
In August we are welcoming Donna to our team and sadly we will wave goodbye to Mandy Baker who has been a fantastic part of our Training Advisor team, we wish her the very best on her new adventure.
Referrals Leaderboard
Look at all these referrals and see below what Courtney Ward has to say about her rewards:
“THANK YOUUUU!!
Just wanted to say a massive thank you, I have received £500 of Amazon vouchers in the past month for the referrals and they will really come in handy with 2 kiddos. thanks so much again 💖"
We're thrilled to share the fantastic testimonials we've been receiving from our learners, employers, and settings. It's truly heart-warming to see such positive feedback! While we'd love to list them all, there are just too many to fit! View more training and software testimonials here.
Anum, Barot
"I have been learning childcare level 3 from Prateema since last summer and it has been a great experience. She is a very thoughtful teacher who puts a lot of thought into how she presents the material. Her lessons were engaging, and useful, and she was very patient with me in class always encouraging me to try. I would highly recommend her to anyone interested in learning. She helped me a lot in my lessons and was always available when I needed extra support, class and help.”
Louise H
"Very prompt and efficient support"
Courtney, Norman
“Nichola was absolutely amazing throughout my whole level 2 apprenticeship. She was extremely supportive and understanding, I felt very comfortable around her during our meetings. Thank you so much!”
Catherine H
"Prompt to action my problem and it was resolved quickly, excellent communication. Thank you"
Abina Emanuela, Dan
“I am very pleased to learn from Anita who is helping me with any questions I have regarding the childcare industry.”
Amber, Bateman
“Denise has really gone above and beyond to get me through my course. She is very approachable and doesn’t make you feel silly if you get anything wrong, just brilliant.”
Anne O
"Excellent customer support, professional and efficient in dealing with my issues"
Beccy, Baker - Glebe House Day Nursery
“Emily has been working with us and our apprentices for years now. She provides excellent service and is a good tutor who we know works hard to help ensure all our apprentices learn, develop in their knowledge and understanding of the sector, and grow in confidence every day.”
Katie D
"Thank you so much for making the amendment so quickly, great customer service."
Well done, keep them coming!
Resources to help us, our learners, and our settings
A reminder that all Parenta resources can be found
here on our staff intranet, all in one handy place.
We publish additional industry expert advice, news articles and crafts in our free
magazine and on our
blog.
Here are this month’s How to Guides and documents that have been added to the staff intranet:
Kevin Honey, National Sales Manager
Jean-Ray Burger, Digital Marketing Executive
Kirsten Donnelly, Early Years Tutor
Donna Bennett
Sara Failes
Akaasha Nazir