
Remarkable Rewards
Introducing Remarkable Rewards - where excellence is celebrated, achievements are acknowledged, and your monthly salary gets a
Remarkable Boost!
Our reward structure is a thrilling three-part journey:
With Remarkable Rewards, your journey is not just about reaching targets; it's about the exhilarating pursuit of excellence, teamwork, and earning what you truly deserve. Are you ready to embark on this remarkable adventure?
Team Targets
Role | Required Metrics | Minimum Achievement |
---|---|---|
Early Years Tutors | 1. All learners have an up-to-date and compliant training plan | >97% |
2. All learners are within 20% of expected progress | 97% | |
3. 4-week active learning evidence for every learner captured on the OTJ timesheet | 97% | |
4. Less than 5% OOFs and no IQA actions more than 2 weeks | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Lead Development Coach | 1. Tutors who have learners behind expected progress threshold have implemented robust action plans to bring learners back on track | 97% |
2. Learners have continuity of learning when a tutor exits the business/roles so that active engagement is maintained at 97% | 97% | |
3. Underperforming tutors are mentored and supported with a robust action plan that aids their development and improvement | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Functional Skills Tutors | 1. Learners on caseload to have completed Diagnostic Assessments that build individualised training plans | 97% |
2. Learners to have learning targets set on BKSB | 97% | |
3. Learners have 4 weekly active learning evidence with BKSB training plan | 97% | |
4. Learners demonstrate progress against targets based on user target reports | 97% | |
5. Less than 5% of learners are OOF | 100% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
ALS Tutors | 1. ALS support assessment offered within 48 hours of referral | 97% |
2. Compliant support plan completed at point of assessment meeting | 97% | |
3. ALS support records updated to show active engagement with support every month | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Quality | 1. Quality activity metrics are met each month based on the Quality Sampling Strategy to enable early identification of any intervention for quality risk | 97% |
2. Support requests from regional monthly standardisation feedback to be acknowledged within 5 working days and actioned within 10 working days to ensure tutors can improve their practice | 97% | |
3. Tutors graded High Risk or Medium Risk have an up-to-date support plan in place to ensure action is taken to improve status to Low Risk across the contract year | 97% | |
4. Completions are processed to MIS within 5 working days (including those rejected with actions) | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Teaching Team | 1. Learners receive feedback on their work submissions within 10 working days | 97% |
2. TLAPS are added to OneFile 5 working days before the Teaching and Learning session takes place to enable the learner to complete the flipped learning activity | 97% | |
3. Attendance registers are updated and uploaded by the end of every working day to ensure accurate records are maintained | 97% | |
4. TL session recordings and associated tasks are to be uploaded to OneFile within 48 hours | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
EPA Coaches | 1. Learners complete a full PD mock exam before EPA | 97% |
2. Checks are completed to ensure all learners receive a link for their EPA assessments within 48 hours of the exam | 97% | |
3. Exit reviews take place and close of OneFile is completed within 5 working days of EPA results notification | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Training Administrators | 1. Compliant and timely scheduling of exam bookings for EPA and FS | 97% |
2. Compliant and timely exam access arrangements requests to AB to ensure learners are not delayed in sitting exams with support arrangements | 97% | |
3. Timely submission of change requests on PICS to ensure learner records are accurate | 97% | |
4. Responding to exam administration queries within 48 hours ensuring satisfactory resolution | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
MIS / Compliance | 1. ILR Errors – no ILR errors by the time we upload at month end – data input accuracy | 100% |
2. All 23/24 learners must have zero OTJ errors | 100% | |
3. All 23/24 learners must achieve minimum duration | 100% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Audit Team | 1. Audit 50% of all starts from previous month | 100% |
2. Issues highlighted from audit are resolved within 2 months | 100% | |
Note: Regions to be allocated by Donna Hunt to ensure full coverage and all tutors are audited equally and depending on RAG rating |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Sales and Marketing Team (Includes Recruitment) | 1. Must generate 42 starts per standard month from any webform submission, paid ads, search engine, Job board (not Indeed) and Telesales outbound calls (not existing customers). | 100% |
Note: Targets for low months to be: Easter (35), August (35) and December (25) | ||
2. Must generate enough Software and Websites SALs per month to ensure minimum of 10 demo's can be held per month, with a minimum conversion rate of 60% (i.e. a minimum of 6 new sales of software, website or marketing solutions per month | 100% | |
Note: Target reduces to 3 for Easter, August and December per month |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Sales Administrators | 1. All paperwork received within 48 hours and before/on start date of learning | 100% |
2. All LAS documents sent and received on agreed start date | 100% | |
3. BKSB's sent and completed prior to enrolment | 97% | |
4. Compliance with PICS applications - less than 3% are rejected by MIS | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Account Managers | 1. Withdrawals rates remain less than 20% | 100% |
2. Learners still on course at 42 days | 97% | |
3. Greater than 70% response rate of survey and 97% satisfaction rating for software and training | 100% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
IAG | 1. Attrition pre 42 days less than 5% | 97% |
2. Compliant Training Plan | 97% | |
3. Error rates on paperwork less than 3% of total sales | 97% | |
4. All paperwork is signed before or on the day of learning | 97% |
Role | Required Metrics | Minimum Achievement |
---|---|---|
Data Analyst | 1. Timely release of data | 100% |
2. Accuracy of data | 97% | |
3. Forecasting funding less than 5k deviation on actual | 100% | |
4. Timely update and accuracy of data for QAR and ESFA AF | 97% |
Questions & Answers