Tutor & RTM: learner comms & processes

Welcome Comms

  • Welcome to Parenta Training - includes a link to the learner handbook plus a Onefile tutorial video - (sent by Marketing)
  • Tutor personalised email for Level 2 and Level 3, introducing themselves with more detailed instructions re Onefile, tasks, pre-recorded video and date for an induction meeting

Teaching and Learning Sessions

  • Teaching and Learning activity each month
  • Uploaded to OneFile and sent to all learners - from Marketing
  • Non-attendance of teaching and learning sessions
  • Instructions on how to complete a task on OneFile - this is included in the monthly T&L comms.

EPA

  • Congratulations on passing EPA – request to complete the form then apply for certificate 

Functional Skills

  • Functional skills reminders - all sent via Marketing
  • Reminder to work through activities on BKSB – included in T&L monthly activity
  • Importance of attending sessions, links to sessions - sent to learners from Marketing
  • Links to exams - sent to learners to a page on parenta.com

Off the Job Training (OTJT)

  • Reminder to record OTJH on a weekly/monthly basis
  • Instructions - included in the reminder

General / Misc.

  • No contact from learner / unable to contact learner 
  • Plagiarism at work – How To Guide 

Tutor Leaving / has left

  • Tutor is leaving/has left / maternity leave / new tutor assigned / interim tutor - these are sent by Marketing
  • New tutor introduction/concerns about progress

Gateway Paperwork


RTM Resources –
new processes and policies



  • Learner and Employer Engagement Policy
  • Induction/process for new tutors (new – when complete link resources)
  • Paperwork and compliance training for tutors (new – when complete link resources)
  • New EPA team / process (when confirmed)

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