PURPLE POST January 2021

A warm welcome to the January 2021 edition of Purple Post

We hope everyone is getting back into the swing of things and the first month back was a productive one, after the long festive break.

Critical Issue with Parenta Software

2 weeks ago we experienced a critical issue with our software solutions and many customers could not gain access to their software. We are happy to announce that the issue has been resolved and all Parenta software solutions are back up and running.


It was a very difficult and trying time for the entire Parenta team and we would like to thank the Customer Service team for responding to customers promptly and ensuring them that we were all working extremely hard to get this issue resolved quickly.


We are currently working on a solution to ensure something like this does not happen again.

Parenta Webinar

On the 20th of January, Parenta hosted a free webinar on marketing and why it doesn’t have to be expensive. Overall, the webinar was a great success with over 80 individuals attending the webinar on the day. The panel was incredible and a lot of valuable and actionable advice was shared with the viewers. Feel free to watch the webinar here.



New IT Support Arrangements

We are delighted to announce that our internal technology infrastructure is now fully in the hands of Impreza IT. A reminder to please utilise the following information to log any IT Support tickets:

Helpdesk hours:

09:00 – 17.30 hrs

Phone:

01634 299800

For any support requirements relating to the phone system or mobile phones please contact Rosie Presland at rosie.presland@parenta.com in the first instance.

REMINDER - Annual leave carry-over
Just a reminder that holiday carry-over from December 2020 to the 2021 holiday year will be as follows:
  • Colleagues that have not been furloughed during 2020 will be allowed to carry over up to 12 days (pro rata). 
  • Colleagues that have been furloughed will be allowed to take over the usual 5 days (pro rata). 
  • For colleagues that have been furloughed, the carry over days will need to be booked and taken by 31st March 2021. 
  • For colleagues not furloughed in 2020, a minimum of 5 carry over days must be used by 31st March 2021, with another 5 days used by 30th June 2021. The remaining 2 days must be used by 31st October 2021.
Have you been furloughed? How many days can I carry over? When do I need to use them all by?
I have been furloughed 5 days max 31st March 2021
I have not been furloughed 12 days max 5 days by 31st March 2021, 5 days by 30th June 2021, 2 days by 31st October 2021
There will be no opportunity to carry-over this leave beyond these dates. Please ensure that you book in your leave at the earliest opportunity to avoid losing your holiday. Holiday unused will be lost. 
Please don’t forget to use the staff intranet – it’s packed with resources to help us, our learners and our settings
A reminder that all Parenta resources to help ourselves, our learners and settings can be found here on our intranet, all in one handy place. We publish additional industry expert advice, news articles and crafts in our free magazine and on our blog.

Here are this month’s How to Guides and new additions to the staff intranet:

Spotlight on… Rosie Presland
 This month, we caught up with Rosie who was the Kudos winner for December!
 

Keep those high fives coming!

Thanks to all those who have been giving kudos throughout the month – please keep it going, it’s important now more than ever to give each other a deserved ‘pat on the back’. We have a winner for January – Charlotte Mackelden – congratulations Charlotte!

Don't forget you can start voting for our February employee of the month already. Keep that Kudos coming and please give recognition for all the hard work our colleagues are doing.

Entice new customers with the power of testimonials!

We have received some amazing testimonials. The positive endorsements that we receive from our existing customers are not only a great way for giving praise to the individuals or teams concerned, but are used as a valuable marketing tool to attract new customers! 

Please ensure that after every positive interaction you have with a customer you ask them if they would be willing to send in a short testimonial and then follow up with the usual link https://www.parenta.com/testimonial/   
I had an exceptionally good and positive experience. Katie Maclean, my tutor from Parenta, supported me all the way during this course. I just wanted to thank all the members of staff from Parenta putting me through the course with a successful outcome. Thank you so much.
 Lilit, Menston Preschool
Dear Sharon, I would like to take this opportunity to say thank you for your support throughout my course, especially a big thank you goes to my assessor, Jeanette. Without her, I wouldn’t have completed my course on time. Big thank you for your support and encouragement throughout my Level 3. You are the best! Thank you!
Kalpana Ghale
I just want to express my gratitude to Denise McGuire and Lorraine White who I have enjoyed speaking to when enrolling onto my Level 3 Childcare course.

 I can’t thank Denise enough for her continued support, professional conduct and patience with me. It hasn’t been easy to say the least as we were all up against a tight deadline and it’s the end of the year. I can now look forward to starting my new course in the New Year and it wouldn’t have been possible without Denise and the Parenta team. 

 Thank you all again.
Ayan Ali

Congratulations to Fran Lincoln on the safe arrival of baby Theodore on 16th January 2021!!

Welcome to:

  • Victoria Connors-Lord
  • James McAdams

Goodbye to:

  • Nicola Pearson
  • Hayley Webb
  • Laura Kaptanoglu
  • Lauren Willetts
  • Amy Norman
  • Sam Pengelly
  • Carlene Thomas
Did you know?

Snowdrops are one of the first plants to flower and represent the start of spring. They are also known as a symbol of hope. 

With this flower starting to make an appearance, lighter evenings and the progress made with the vaccinations, it really does feel like we are starting to turn a corner after a long period of lockdowns.

Let's all hope the progress continues!

Parenta Magazine

Our free monthly magazine is packed with news articles and advice pieces - all of which are written to help nursery managers with the efficient running of their settings and to promote the health, happiness and wellbeing of the children in their care. Please do read it and send the magazine link to your contacts.
Read our magazine

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